Working at Falmouth Court Care Home
Falmouth Court Care Home, Falmouth, TR11 2EW
Operated by Barchester Healthcare Homes Limited
66 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel well supported by managers and enjoy a strong activities programme, although staffing vacancies mean managers cover some shifts."
Safety & Risk
7/10
✓
The service had effective systems in place to protect people from abuse... Risk assessments were detailed and up to date... People received their medicines in a safe way... Where staff had entered prescribed medicines by hand on to the MAR, these entries were not always signed by two staff.
Staff Culture
7/10
✓
Staff told us they worked well as a team. Comments included, 'It is a good place to work, the managers are great, supportive, and available any time...' and 'It is a nice group of people to work with.' There was a positive culture within the staff and management team.
Staffing Levels
5/10
!
The service had vacant posts and was recruiting at the time of this inspection. The management team were required to cover some shifts where a senior was not available. Staff told us there could be times when they were short of staff but that any gaps were filled in by other members of the staff team.
Training & Dev
6/10
✓
Staff had received required training. Staff confirmed they were prompted to attend updates when they became due. New staff were supported to complete induction training. New staff shadowed experienced staff until they felt confident... One to one meetings took place between staff and their managers.
Management
8/10
✓
Staff felt supported by the management team. Their comments included, 'We are well treated by the management. When we have been a bit short staffed over the weekend or evenings, the manager always calls us to check we are all ok. They will even come back in, if necessary,' 'I love the managers they are the best people to work for, so easy to work with. They respect you and recognise you for what you do'
Programmes
8/10
✓
There were activities provided seven days a week... Falmouth Court worked hard to bring the community in to the service. They offered 'Blue Light Breakfast' once a week... organised for a potting shed to be delivered... People were provided with learning opportunities by the activities team.
Points to consider
Staffing is adequate but there are vacancies, especially for senior carers, so managers cover some shifts.
The service had vacant posts and was recruiting at the time of this inspection. The management team were required to cover some shifts where a senior was not available.
Only standard training and induction with one-to-one meetings, no specialist courses or funded qualifications.
Staff had received required training. Staff confirmed they were prompted to attend updates when they became due. New staff were supported to complete induction training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews