Working at Fallings Heath
5 Fallings Heath Close, Walsall, WS10 8BT
Operated by GreenSquareAccord Limited
4 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Staff receive regular training and feel like a family, but activities are basic and staffing lacks details on turnover or agency use."
Safety & Risk
7/10
✓
Accidents and incidents were recorded and investigated to reduce the risk of occurrence in the future.
Staff Culture
8/10
✓
One staff member said, 'We are like a little family.'
Staffing Levels
6/10
✓
We observed there were enough staff to support people.
Training & Dev
8/10
✓
Staff received regular on-going training in specific areas such as autism and epilepsy in order for staff to be able to support people's individual needs.
Management
7/10
✓
Care staff told us they were supported by the management team and that they felt listened to.
Programmes
6/10
✓
People were encouraged to integrate into the community as much as possible. They went out regularly to the local shops and readily accessed other local amenities.
Points to consider
Staffing is adequate for this tiny home with just three residents, but no details on turnover, agency use, or light workloads.
We observed there were enough staff to support people.
Activities are basic like outings to shops and day centre visits, with no activities coordinator or special creative programmes.
People were supported to take part in activities of interest and their preferences, likes and dislikes were known to staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews