Working at Faldonside Lodge
25 Cliff Avenue, Cromer, NR27 0AN
Operated by Mrs J Soobrayen
15 bedsResidential homes
Workplace Score
8.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.7/10
Key Finding
"Hands-on approachable leadership, stable staffing without agency use, and a warm supportive culture where staff feel valued and respected."
Safety & Risk
9/10
✓
2021 targeted IPC inspection: Assured effective across all infection prevention including PPE use, testing, outbreak management, premises hygiene. Per 2020: Risks well managed, strong safeguarding, learning from incidents.
Staff Culture
9/10
✓
Per 2020 comprehensive inspection: Staff feel 'supported, valued and listened to', 'respected, completely involved', 'I couldn't imagine... working anywhere else'; warm family-like atmosphere with mutual respect.
Staffing Levels
9/10
✓
Per 2020 comprehensive inspection: 'Agency staff had not been used for some years', 'enough staff on shift to provide... unhurried support', levels assessed and adjusted as needed.
Training & Dev
8/10
✓
Per 2020 comprehensive inspection: 'ongoing training to meet the needs', inductions, 'most staff had qualifications in health and social care', manager 'encouraging of any training', competencies checked regularly.
Management
9/10
✓
Per 2020 comprehensive inspection: '[Registered manager] is super involved all day every day', approachable night and day, universally praised by staff, relatives and professionals for hands-on leadership.
Programmes
7/10
✓
Per 2020 comprehensive inspection: Distinctive approaches like registered manager attending football matches, supporting distant club attendance, community events including carnival and theatre.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews