Last updated: 10 February 2026
"Staff feel supported and valued with low turnover and effective training, but activities lack a dedicated coordinator."
Medicines were managed safely... Audits were completed by the dispensing pharmacist to make sure medicines were managed safely.
Staff were well supported by the management team... Staff felt supported, valued and motivated.
There was a low turnover of staff and this helped ensure a consistent workforce who knew people well.
Staff had recently completed NAPPI training... incidents around challenging behaviour had been significantly reduced.
Staff felt supported by the registered manager. The registered manager... operated an open-door policy.
People were supported to take part in activities... such as going to the cinema and going shopping.
No dedicated activities coordinator or specialist programmes, so the role is mostly personal care with community outings like shopping and cinema.
People were supported to follow their interests and take part in activities in the community. Activities were planned on an individual basis... such as going to the cinema and going shopping.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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