Last updated: 9 February 2026
"A happy staff team with good relationships and supportive management, although basic activities and some agency staffing hold it back."
Staff knew what they should do to identify and raise safeguarding concerns... Medicines were managed and administered safely. Incidents and accidents were recorded and monitored to reduce risk.
All of the staff we spoke with told us they enjoyed working at Fairways... Staff also said that they all had a good working relationship with each other... 'We have very good communication within the staff team.'
Staff were deployed in sufficient numbers... Where staff were absent, for example for staff holiday, we could see that other staff worked extra hours and this was marked on the rota. Some shifts not covered in house had been covered by agency staff.
New staff completed an induction... Staff were encouraged to complete a Diploma/Qualification and Credit Framework (QCF)... The registered manager checked how staff were performing through an established programme of regular supervision.
The registered manager had an 'open door' policy which meant that staff could speak to them if they wished to do so and the registered manager worked alongside staff as part of the team.
There was a range of activities available for people from arts and crafts, singing, social evenings and themed events. Since the start of the year there had been church services, alive and active sessions, sing song sessions... There was an established activities program.
Only basic group activities like arts and crafts, singalongs, and quizzes, so days are mostly routine personal care.
There was a range of activities available for people from arts and crafts, singing, social evenings and themed events... church services, alive and active sessions, sing song sessions.
Staffing is enough but uses some agency workers and extra shifts to cover absences.
Where staff were absent... other staff worked extra hours... Some shifts not covered in house had been covered by agency staff who had normally worked in the service before.
Training covers basics and inductions with some qualifications encouraged, but no specialist courses or career development.
Training was provided in all areas considered essential... New staff completed an induction... Staff were encouraged to complete a Diploma/Qualification... regular supervision.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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