Working at Fairview

Risk assessments relating to people's individual care and to the safety of the service were completed and reviewed regularly. Where risks had been identified the least restrictive options were used to manage them and keep people safe.

There was a relaxed, friendly and open culture at the service. Staff were valued and supported by the registered manager and provider.

Staff had opportunities to gain qualifications in health and social care and attend development courses designed specifically for various roles in the service. Staff felt training was important and told us the training they had received enabled them to feel confident in their work.

Staff described the registered manager as always being available and said '[Name] always has her door open.' They felt there was good team working which was supported by a culture of openness and honesty.

Each person had an individualised timetable of activities which encouraged the development of independent skills and also provided social interaction and entertainment. ... incremental method known as 'backward chaining' was employed to support them to master each small step of the task.