Last updated: 10 February 2026
"Supportive management and positive culture where staff feel valued, but adequate staffing without stable teams and basic activities hold it back."
People were protected from the risks of abuse by staff who understood and managed risks. People’s medicines were managed safely.
Staff had a shared vision and culture based on listening and learning. The management team were approachable and supportive.
People were supported by enough staff with the right skills and experience. People and relatives told us they were supported by enough staff to effectively support them.
Staff members’ wellbeing was supported by the provider, and they had regular supervision sessions and ongoing access to training.
The management team were approachable and supportive. Staff felt supported to give feedback and were treated equally, free from bullying.
People were involved in activities which were interesting, enjoyable and educational which kept them involved and stimulated both physically and mentally.
Staff numbers are enough to get the job done but nothing special with no info on stable teams or agency use.
People were supported by enough staff with the right skills and experience. People and relatives told us they were supported by enough staff to effectively support them.
Just basic activities and community outings with no organised programme or coordinator to vary the day.
People were involved in activities which were interesting, enjoyable and educational which kept them involved and stimulated both physically and mentally.
Only standard training and regular supervisions with no specialist courses or funded qualifications mentioned.
Staff members’ wellbeing was supported by the provider, and they had regular supervision sessions and ongoing access to training.
AI Generated
Last inspected: November 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp