Working at Fairplay - Home Based Support Service
Alexandra Road West, Chesterfield, S40 1NP
Operated by Fairplay
3 bedsResidential homesHomecare agencies
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Approachable management supports a motivated team with consistent staffing and strong safety, but activities lack variety without a dedicated coordinator."
Safety & Risk
8/10
✓
People were protected from harm as staff had received training and understood how to safeguard people. Medicines were safely managed. Processes in place to share lessons learned from incidents.
Staff Culture
8/10
✓
Staff were positive about their work... Staff told us they felt motivated. The staff told us that the registered manager was approachable and provided the support they needed.
Staffing Levels
7/10
✓
Each person had a small team of staff who provided their care. Staff knew people well and could provide continuity of care. People had not experienced any missed calls.
Training & Dev
7/10
✓
Staff received specific training around the individual support needs of each person who used the service. Staff had training each year... practical skills were assessed to ensure they were safe.
Management
8/10
✓
Staff felt the management team was approachable and that they could talk to them at any time. The registered manager assessed and monitored the staffs learning and development needs through regular meetings with the staff and appraisals.
Programmes
6/10
✓
Relatives told us... they go shopping and have been to Chatsworth House. They get involved with everything. They go out in the evenings.
Points to consider
The job has community outings like shopping and trips to places like Chatsworth House, but no dedicated activities coordinator or specialist programmes to add more variety.
they go shopping and have been to Chatsworth House. They get involved with everything. The staff are always looking at where they can go.
Small consistent teams give good continuity and cover all visits without misses, but no details on long-term staff retention or agency use.
People and their relatives felt there were enough staff available to meet their needs. People had not experienced any missed calls.
Training includes specialist skills for complex needs like tube feeding and seizure meds plus appraisals, but no funded qualifications or clear career development paths.
Staff had the opportunity to complete the necessary training to gain the care certificate. Staff received specific training... regular opportunities to discuss their work, training and development needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews