Last updated: 9 February 2026
"Supportive management and happy staff create a positive culture, but missed checks after falls and incomplete risk assessments are concerns."
Where one record noted a person had fallen, post falls observations had not been completed... two people had identified risks where risk assessments had not been completed.
Staff: 'I love it here it is a fabulous place to work. The [registered] manager and provider are really supportive.' The registered manager and staff team were open and transparent.
Staff told us there was enough staff in place... We observed staff visible and assisting people in a timely manner. However, one application form had not been completed in full to reflect the full employment history.
Staff told us they were up to date with their training... Training records confirmed a range of training had been provided... regular supervision and annual appraisals.
People were complimentary about the registered manager and the support she provided. Staff: 'I love it here it is a fabulous place to work. The [registered] manager and provider are really supportive.'
A range of activities were provided to people. We observed activities taking place during the inspection. An activities programme was on display.
Some follow-up checks after falls were missed, and a couple of risk plans were not done at the start of inspection.
where one record noted a person had fallen, post falls observations had not been completed... two people had identified risks where risk assessments had not been completed.
Recruitment missed full past work history for one new staff member.
one application form had not been completed in full to reflect the full employment history of the staff member.
Only a basic range of activities with no special programmes or coordinator mentioned, so the job is mostly routine care.
A range of activities were provided to people. We observed activities taking place during the inspection.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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