Working at Fairmile Grange Care Home

No activities programme or coordinator, so the role is mostly routine personal care.

No reference to activities, engagement programmes, or creative approaches in the report

Not enough staff sometimes and heavy agency use means call bells are slow and care feels rushed.

“Staff don’t always respond to call bells very quickly or when they do they come in a rush to leave again”, “staff shortages and a heavy reliance on agency staff”

Manager is responsive and driving improvements but staffing shortages show oversight is not yet strong enough.

people and their relatives expressed continued concern about whether there are always enough staff on duty... provider committed to review how staff are deployed