Working at Fairmead House
39a, Kendal, LA9 7AU
Operated by Elysium Healthcare (Ann House) Limited
6 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Approachble managers, excellent training and strong safety, but no structured activities programme and unclear staff retention hold it back."
Safety & Risk
8/10
✓
People were protected from abuse. Risks to people's safety had been identified and managed. The provider had systems in place to ensure lessons were learnt from any incidents.
Staff Culture
7/10
✓
The staff told us they were well supported to provide people with high-quality care. The management team had promoted an open and inclusive culture in the service.
Staffing Levels
7/10
✓
There were enough staff to provide the individual's care and to support people to follow a range of activities. We saw people knew the staff well and enjoyed spending time with them.
Training & Dev
8/10
✓
Staff told us they received a range of training to give them the skills to support people. This included training to meet individuals' specific needs. One staff member told us, 'The training is brilliant.'
Management
8/10
✓
People knew the registered manager and the provider's regional service lead and enjoyed talking and joking with them. They modelled open and empowering behaviours for staff to follow.
Programmes
4/10
!
People were supported to follow activities they chose and enjoyed. Staff understood the importance of people enjoying meaningful activities of their choice.
Points to consider
No structured activities programme or coordinator, so the role is mostly personal care and helping residents with choices they pick themselves.
People were supported to follow activities they chose and enjoyed.
Staffing is good with stable team members residents know well, but no details on long-term retention or proactive hiring to keep workloads light.
There were enough staff to provide the individual's care and to support people to follow a range of activities. We saw people knew the staff well and enjoyed spending time with them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews