Working at Fairmead

There were systems in place to protect people from the risk of abuse... Risk assessments were put together taking account of guidance from other healthcare professionals... balancing the need to keep people safe whilst also encouraging positive risk taking.

People and staff told us they found the manager approachable. Staff said they were kept informed of what was going on in the service and were encouraged to put forward suggestions for projects and activities.

There was a stable staff team who got on well with people. There were enough staff available to meet people's needs. Staff worked flexibly to be able to support people with activities and trips in the community.

Staff received regular training which included e-learning and face to face training. They had regular supervision... Staff were given opportunities to gain qualifications and develop their roles within the organisation.

People, staff and healthcare professionals spoke highly of the manager and found them to be approachable.

Staff had introduced a sports programme that people took part in... the service was a finalist for the National learning disabilities and autism awards 2018 for sports enabling further activities.