Working at Fairlight Manor

Staffing levels were short sometimes before but now just enough after talks with bosses, no info on staff sticking around long or few agency workers.

Before the inspection, concerns had been raised with CQC about staffing levels. At the inspection we saw that people were supported by staff and attended to in a timely way. Staff told us that previously, on occasions, there had not been enough staff to support people. However, this had recently improved

Activities are regular group things like singing, dancing and puzzles but no special named programmes or trained coordinator to make the job more varied.

There were activities available throughout the day, and people were supported to maintain their own interests and hobbies... We saw people knitting, taking part in artwork, completing jigsaw puzzles... exercise, singing and dancing

Training covers basics and dementia well with checks but no funded qualifications or clear career paths for staff.

There was a training program which staff completed. This was regularly reviewed and updated. Following training, staff completed knowledge checks to demonstrate their understanding. There was a supervision program and this allowed staff time to talk with the provider and identify any areas they needed support or wished to develop.