Working at Fairlawn Residential Home
327 Queens Road, Maidstone, ME16 0ET
Operated by Mrs Mary Alexandra Lawrence
24 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported by an approachable manager and strong safety systems, but staffing gets tough with sickness and training is only standard."
Safety & Risk
7/10
✓
Systems and processes were in place to protect people from harm... Risk assessments were in place... Medicines were managed safely... Accidents and incidents were recorded and actioned.
Staff Culture
7/10
✓
Staff spoke highly of the registered manager... 'You can go to [registered manager] at any time with any concerns... They are really approachable.'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs... Staff felt there were enough staff... One staff member told us, 'I think we have enough staff... If we have sickness it can be tough, but we work as a team.'
Training & Dev
6/10
✓
Staff received a variety of training... including the care certificate... Staff we spoke to told us they felt the training was good and enabled them to complete their roles effectively.
Management
7/10
✓
Staff spoke highly of the registered manager and felt their door was always open. Comments included, 'You can go to [registered manager] at any time... They are really approachable.'
Programmes
6/10
✓
The service employed a full-time activities co-ordinator... Options included, arts and crafts, group games, gardening, scrabble, dominos and an interactive table.
Points to consider
Staffing is adequate but gets tough when someone calls in sick.
One staff member told us, 'I think we have enough staff... If we have sickness it can be tough, but we work as a team to get things done.'
Only standard training like first aid and moving people, no specialist courses or qualifications funded.
Practical face to face training was made available for topics such as first aid and moving and handling.
Activities are varied day to day but basic like crafts, games and gardening, nothing specialist or innovative.
Activity choices... Options included, arts and crafts, group games, gardening, scrabble, dominos and an interactive table.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews