Working at Fairkytes

The manager is in place but relatives have mixed views on how the home is run and complaints handled.

relatives had mixed views about how the service was managed and how they dealt with complaints and incidents.

Staffing is enough but they sometimes call in agency workers and are still recruiting.

We have enough staff, some left recently, and we need more staff... Sometimes we call agency [staff].

Only standard training like safeguarding and medication checks mentioned, no specialist courses or funded qualifications.

Staff were trained in how to safeguard vulnerable adults from abuse. Staff had been trained and their competency assessed in medicine administration.