Last updated: 9 February 2026
"Staff feel valued and supported by managers in a stable team with good safety practices, but staffing vacancies cause some shortfalls."
Staff knew how to keep people safe from harm... Medicines were managed safely... audited regularly with action taken.
Staff told us they felt valued and were well supported... 'I've been here for a long time and so have some of the other staff and managers. We work so well together'
there were enough staff on duty to meet people's needs... The service had some staff vacancies and recruitment to these posts was on-going.
Staff were supported by a staff team who had access to a range of training... Staff said training was good and included refresher training.
Staff spoke positively about managers... they felt valued and were well supported. Comments... 'We work so well together', 'The communication is really good.'
The activities co-ordinator arranged individual and group activities... music, games, craft sessions, pamper sessions and ball/skittle games.
Staffing is adequate with enough people on duty, but vacancies mean some shortfalls that need covering.
The service had some staff vacancies and recruitment to these posts was on-going... 'We do have some shortfalls, but they are nearly always covered'
Only standard training available with no specialist courses or funded qualifications mentioned.
Staff were supported by a staff team who had access to a range of training in health and safety and subjects relevant to people's needs.
Activities are regular with a coordinator doing music, crafts and games, but no specialist programmes or innovative approaches.
The activities co-ordinator arranged individual and group activities for people. These included, music, games, craft sessions, pamper sessions
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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