Last updated: 9 February 2026
"Strong leadership and high staff morale with good training and safety, but COVID staffing pressures and basic activities need attention."
2022 targeted: Assured on infection prevention, PPE use, staff testing, responding to risks; per 2017: safe medicines, good safeguarding, tailored risk assessments.
Per 2017 comprehensive inspection: Morale high, culture of empowerment and confidence amongst staff who felt well supported with low turnover.
2022 targeted inspection: Provider had measures to mitigate COVID-19 related staff pressures; per 2017: sufficient staff on duty, majority long-serving, extremely low turnover.
Per 2017 comprehensive inspection: Training up to date and comprehensive, mandatory plus specialist like dementia awareness; regular supervision and appraisals.
Per 2017 comprehensive inspection: Registered manager led the service well, ably supported by deputy; staff felt empowered, backed 100%, door always open.
Per 2017 comprehensive inspection: Range of group activities like games, outings, disco, planned cookery; mixed feedback, relatives said more could be done for independence.
Staffing is enough to cover shifts but had COVID pressures that needed special fixes.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
No activities coordinator or special programmes, just basic games, trips and cookery so lots of routine care shifts.
There were a range of group activities on offer and people were supported to pursue their own interests. Activities were varied although there was a consensus from relatives we spoke with that more could be done to encourage people to improve their independence through social activities.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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