Working at Fairford Court
272a Colney Hatch Lane, London, N11 3DD
Operated by Accomplish Group Support Limited
8 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Brilliant compassionate staff and strong safety systems, but new manager still embedding oversight and not all staff checked on medicines competency."
Safety & Risk
6/10
✓
The service had systems in place to safeguard people from the risk of abuse... appropriate systems in place to assess and mitigate risks... learning was shared across the team.
Staff Culture
6/10
✓
A professional who worked with the service spoke highly of the staff. They told us, "Staff were brilliant, knowledgeable, compassionate and cared for the service user."
Staffing Levels
5/10
!
There were enough staff to support people safely.
Training & Dev
5/10
!
Whilst staff had received training in the giving of medicines, not all staff had been competency checked in the last 12 months.
Management
4/10
!
There had been management changes at service level in the last 12 months, and whilst an interim manager had provided good leadership, we found the new manager had yet to establish and embed systems effectively.
Programmes
5/10
!
One person was being supported with a volunteering opportunity and records showed other people participated in a variety of activities in the community.
Points to consider
New manager is still settling in and has not fully set up oversight systems like audits and record keeping.
lack of available evidence to show management oversight related to audits of daily care records and cleaning undertaken.
Staff numbers are enough for safety but no word on stable teams or low use of agency workers.
There were enough staff to support people safely.
Only standard training completed, and not all staff recently checked on giving medication properly.
not all staff had been competency checked in the last 12 months.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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