Last updated: 9 February 2026
"Staff feel well supported by excellent management and enjoy a positive, proud culture, but basic activities and standard training hold it back."
2021 infection control inspection: "We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively... accessing testing... infection outbreaks can be effectively prevented or managed." Per 2018: Medicines managed safely, incidents recorded and analysed.
Per 2018 comprehensive inspection: Staff comments included "I love it, I make a difference to residents and they seem happy. It makes me proud" and "[Registered manager] is really easy to talk to... Any problems and they listen". 2021: Staff praised the management team.
People were supported by a stable and committed team of staff whom they knew well. Per 2018 comprehensive inspection: "There were sufficient staff to meet people's needs. Staff were not rushed in their duties and had time to sit and chat with people."
Per 2018 comprehensive inspection: "Staff told us and records confirmed that staff received support through regular one to one meetings with their line manager and training. Staff training records were maintained and we saw planned training was up to date."
Staff were well supported and praised the management team, comments included; "Management support has been excellent." Per 2018 comprehensive inspection: "[Registered manager] is very good, brilliant in fact. So is the deputy manager. Everything is fixed or sorted, they are great".
Per 2018 comprehensive inspection: "People had access to a variety of activities... These included; puzzles, games, music and arts and crafts. Painting classes were available to people".
No activities coordinator or specialist programmes, so the role is mostly routine care with basic group stuff like puzzles, games, music, arts, crafts, and painting classes.
People had access to a variety of activities... puzzles, games, music and arts and crafts. Painting classes were available to people
Only standard training, induction, and one-to-one meetings with no specialist courses or funded qualifications mentioned.
Staff told us and records confirmed that staff received support through regular one to one meetings with their line manager and training. Staff training records were maintained and we saw planned training was up to date.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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