Working at Fairfield House
49 Adshead Road, Dudley, DY2 8ST
Operated by Grazebrook Homes Limited
9 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff feel well supported with consistent staffing and strong safety, but missing audits, poor care plans, and basic activities hold it back."
Safety & Risk
7/10
✓
Staff had safeguarding training and knew reporting procedures; medicines audited regularly, positive risks supported to aid independence.
Staff Culture
7/10
✓
Staff felt well supported by the registered manager, could talk to them, and attended team meetings.
Staffing Levels
6/10
✓
People and staff told us there were enough staff on shift to meet people's needs; the registered manager ensured a consistent staff team.
Training & Dev
6/10
✓
New staff had completed induction and the Care Certificate; staff had regular supervision and training in medicines and mental capacity.
Management
5/10
!
The registered manager was available and supportive but audits of communal areas had not taken place and care plans required improvement.
Programmes
4/10
!
Staff told us about in-house activities like art work people had made, reading books, and visual activity plans were used.
Points to consider
The manager is around every day but misses oversight issues like incomplete audits and gaps in care records.
Audits of the communal areas had not taken place and there was maintenance work that was required; care plans and risk assessments required improvement.
Only basic activities like art, reading, and some outings with no coordinator or structured programme to vary the workday.
Staff told us about in-house activities people did and we saw art work people had made; the registered manager told us they had visual activity plans.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews