Last updated: 10 February 2026
"Strong leadership, thorough training and a supportive culture, although activities lack a dedicated coordinator."
People were protected from the risk of harm and abuse. Staff received safeguarding training... Medication procedures had improved... competency levels were regularly reviewed... regular medication audits.
Staff told us that they received support on a daily basis and felt 'valued' as a member of the Fairfield Care team. We received positive feedback from staff and relatives about the approach of management.
We received positive feedback about staffing levels from relatives... 'Continuity of care is good, we have had the same staff...' and 'Staffing is very good it seems stable.'
Staff were thoroughly inducted... supported to complete 'The Care Certificate'... 'I'm inundated with the training, refreshers are put on too...' 'They [staff] seem to be so well trained' and 'They [staff] do specialised training as well as ongoing training.'
One staff member said, '[Manager] does remarkably well, she is very fair, very approachable, she goes above and beyond all the time.' Staff told us, '[Manager] is a very good leader, very structured, very clear and knowledgeable as well as being approachable.
Staff supported people with activities that they enjoyed; people were actively engaged in hobbies and interests... weekly activity planners... access the local community... Christmas party.
Activities involve community outings, hobbies and events but no dedicated coordinator or specialist programmes, so the role relies on routine support some days.
Staff supported people with activities that they enjoyed; people were actively engaged in hobbies and interests that were stimulating, exciting and fun... weekly activity planners for people who liked to access the local community... took [person] to a Christmas party.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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