Working at Fairburn Mews

Risks like smoking and behaviours are not always managed well by staff, and medicines are not always given safely.

People were not safe from the risk of harm as risk management measures in place were not always effective or followed by staff. Peoples medicines administration was not always in line with best practice.

Managers are new and do not always spot issues with risks or quality checks.

The management team were not always aware of peoples needs and existing risk mitigation in place. Procedures in place to monitor quality and performance were not always effective.

Staff training has gaps, especially for handling behaviours that challenge.

Staff supporting people were not always trained and behaviour care plans were not sufficiently detailed.