Last updated: 9 February 2026
"Staff love the positive team culture and safety is well managed, but occasional short staffing and basic activities hold it back."
Medicines policies and procedures were followed and medicines were managed safely. Staff were aware of their responsibilities in relation to safeguarding people who used the service... risks to their health and safety were being well managed.
Staff spoke positively about the management of the service... Comments included, 'All the staff work together and as a team', 'Really like working here it is a great place to work', 'Love working here, no day is the same'.
Staff told us there was always enough staff to keep people safe. They said during the week day evenings it was busy... We have been short staffed but the team just change their shifts to ensure the home is covered.
Staff had completed a programme of training which had prepared them for their role, including the completion of the Care Certificate... specific training to meet people's needs including, administration of emergency medicines, positive behavioural support, epilepsy awareness, tracheostomy and supporting people with a PEG feed.
Relatives were aware of the management arrangements. Comments from relatives were positive in respect of the management of the service with everyone telling us the registered manager was approachable, listened and took appropriate action where required.
Staff told us social activities were organised including outings to local places of interest such as to the local garden centre, trips to the pub and walks to the local park... arts and crafts, board games, puzzles, baking... once a month a music man (entertainer) visits the home.
Staff numbers are adequate but they sometimes get short staffed and cover it by swapping shifts, with some agency staff used for people with complex needs.
'We have been short staffed but the team just change their shifts to ensure the home is covered'... core team of agency staff that supported the person when at the family home.
Activities include regular outings, crafts, games, baking and music sessions but no specialist programmes, coordinator or innovative approaches.
outings to local places of interest such as to the local garden centre, trips to the pub and walks to the local park... arts and crafts, board games, puzzles, baking... once a month a music man (entertainer) visits.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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