Working at Fair Haven Care Home
66 St Georges Avenue, Northampton, NN2 6JA
Operated by Pathways Care Group Limited
20 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel well supported by management with strong safety practices, but a lack of activities and some agency staffing hold it back."
Safety & Risk
8/10
✓
The registered manager and senior staff completed regular audits to ensure oversight of infection prevention and control practices. The provider ensured the service was kept up to date with the latest government guidance.
Staff Culture
6/10
✓
Per 2018 inspection: Staff told us they felt well supported... The service had a positive ethos and an open culture.
Staffing Levels
5/10
!
Per 2018 inspection: There were enough staff on site to make sure people were safe. On the day of our inspection, there was some staff absence due to sickness. This was covered by agency staff.
Training & Dev
6/10
✓
Per 2018 inspection: Staff had access to the support, supervision, training and ongoing professional development that they required to work effectively in their roles.
Management
7/10
✓
Per 2018 inspection: Staff told us they felt well supported and could get assistance or advice from the registered manager at any time.
Programmes
2/10
✕
Per 2018 inspection: Whilst there were adequate staffing levels to keep people safe, there were not enough staff to provide people with meaningful activity throughout the day.
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care.
Per 2018 inspection: We observed that people within the service were sitting for long periods of time in the communal areas of the service, watching television. We saw that no activities were prompted
Staffing is adequate but nothing special, with some agency workers covering shifts.
Per 2018 inspection: there was some staff absence due to sickness. This was covered by agency staff and staff from another service run by the provider locally.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews