Last updated: 9 February 2026
"Compassionate culture and supportive management motivate staff exceptionally well with strong activities, although staff retention and agency use lack details."
Per 2020 comprehensive inspection: 'People living at Exmouth House told us they received safe care from skilled and knowledgeable staff. Staff knew how to identify and report any concerns... Medicines were managed safely.'
Per 2020 comprehensive inspection: 'Exmouth House had a strong and visible person-centred culture which ensured that staff in all roles were highly motivated and offered care and support that was exceptionally compassionate and kind.'
Per 2020 comprehensive inspection: 'There were enough staff to meet people's needs. We saw people were attended to and supported in a timely manner and staff were not rushed.'
Per 2020 comprehensive inspection: 'Staff told us they felt supported and had regular supervisions and yearly appraisals... We support all reasonable requests for training.'
Per 2022 report: 'Staff were very well supported by the management team and the provider... regular praise and treats and awards for the staff team to show appreciation of their good work.'
Per 2020 comprehensive inspection: 'Meaningful and person-centred activities led by an activities champion... link with a local pre-school... garden... winning an award.' Also 2022: themed meals, trolley markets, bingo, art easels.
Staff numbers meet needs without rushing, but no details on low staff turnover or minimal agency cover.
Per 2020 comprehensive inspection: 'There were enough staff to meet people's needs. We saw people were attended to and supported in a timely manner and staff were not rushed.' Per 2022: 'measures in place to mitigate the risks associated with COVID-19 related staff pressures.'
AI Generated
Last inspected: May 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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