Working at Exmoor Drive
1-7 Exmoor Drive, Bromsgrove, B61 0TW
Operated by Worcestershire County Council
12 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by approachable management and value the positive culture, but recruitment challenges mean reliance on agency staff and basic activities."
Safety & Risk
7/10
✓
Risks assessed and managed, incidents reviewed, medicines administered safely, staff confident in safeguarding reporting.
Staff Culture
7/10
✓
Staff felt valued and supported by the provider; promoted positive culture where care was highest priority.
Staffing Levels
5/10
!
Staff were available when needed but 'recruitment and retention as an ongoing challenge. Cover for staff vacancies was provided by the registered manager, permanent and regular agency staff.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff had induction, care certificate, encouraged for qualifications, regular supervisions and training in safeguarding/MCA/medicines in 2023.
Management
7/10
✓
Staff felt supported through meetings; one said, 'I find the manager approachable and supportive; we work as a team.'
Programmes
5/10
!
Per 2018 comprehensive inspection: People offered singers, puppet shows, animal experiences; garden landscaped from feedback in 2023.
Points to consider
Staffing is adequate but they rely on agency staff and the manager covering shifts due to recruitment challenges.
The registered manager described staff recruitment and retention as an ongoing challenge. Cover for staff vacancies was provided by the registered manager, permanent and regular agency staff.
Only standard training like induction and mandatory topics, no specialist courses or funded qualifications mentioned.
Per 2018: Staff had induction, care certificate, supervisions; 2023 notes training in MCA/safeguarding/medicines but no specialist development.
No dedicated activities coordinator or innovative programmes, just basic events like singers and animal visits.
Per 2018: People offered singers, puppet shows, animal experiences; these under review for more.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews