Last updated: 10 February 2026
"Stable long-serving team with supportive management and positive culture, but no structured activities programme or coordinator."
2021 IPC inspection: assured on infection prevention, testing, hygiene, outbreak management; minor PPE area recommendation to be fixed immediately. Per 2019: good safeguarding, risks, medicines.
Per 2019 comprehensive inspection: staff described 'good atmosphere... We are a very good team' and 'very friendly place, we all get on well'; long-established team of 10+ years.
Per 2019 comprehensive inspection: well-established team with all staff working 10+ years; ample staff with one per shift sufficient and flexible rotas planned around needs.
Per 2019 comprehensive inspection: staff had range of training including epilepsy, medication, first aid; completed NVQs in health and social care; regular online updates and induction.
Per 2019 comprehensive inspection: the registered manager was approachable, supportive and helped out when needed; staff felt respected, valued and supported with regular supervision.
Per 2019 comprehensive inspection: person supported to access community for outings like cinema, shopping, park bandstand, family visits and holidays; no structured programme or coordinator.
No activities coordinator or structured programme, so the role is mostly routine personal care with basic outings.
Person supported to access community for cinema, shopping, Castle park, holidays (per 2019 comprehensive inspection).
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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