Last updated: 9 February 2026
"Stable staffing and positive culture with supportive managers, but one experienced staff member's training incomplete and as-needed meds details lacking."
Proactive and positive safety culture with lessons learned from incidents shared in meetings; good safeguarding and risk management, though PRN medicines information not always detailed enough.
There was a positive and open culture where learning was shared; staff described as a stable and cohesive team that works together well.
People were supported by a stable staff team who knew people well; no agency staff used and rotas demonstrated additional staffing as needed.
Staff received mandatory training such as safeguarding, medicines competency assessments, and regular supervisions, but one experienced staff member had incomplete training.
Staff told us they felt well supported by the management team; open-door policy with staff describing managers as 'amazing' and always available.
Proactively supported access to wide range of activities including college courses, dance classes, curling, cinema/theatre trips, and community partnerships with police, fire service, RNLI, and football club.
One team member still has some training to finish, even though they are experienced.
One staff member had a range of training that had not yet been completed. The registered manager told us the staff member would be supported to complete this in a timely way.
As-needed medication instructions are not detailed enough in some care plans.
information for “when required” (PRN) medicines was not always detailed enough. We discussed this with the registered manager, and they agreed to provide a greater level of detail.
AI Generated
Last inspected: May 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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