Working at EVHM LLP - 370 The Ridge

People had robust risk assessments that addressed areas such as mobility, going out, managing medicines and finances. People received their medicines safely from trained, competent staff.

Relatives and staff told us there were always enough staff available to support people. One staff member said, 'There is always enough staff. Even if someone goes off sick, they always get someone in, so we are never understaffed. Normally other staff or agency.'

Staff had received training in safeguarding, mental capacity, health and safety, first aid, managing medicines and providing person centred care. They had also received more specialised training in behaviour support, epilepsy and diabetes to meet specific needs of people.

People told us they took part in lots of activities within and outside of the home, which included cooking, dance classes, art and craft, discos, art cafés, festivals, BBQs and cinema trips. People also went on regular holidays.