Last updated: 9 February 2026
"Proactive management and staff pulling together as a team, although agency staff from other settings pose infection risks."
We were assured [on multiple IPC measures]; We were somewhat assured... on infection outbreaks... signposted the provider to resources.
The registered manager told us staff had pulled together and worked as a team during this difficult time.
Agency staff were also used by the service who may work in other healthcare settings.
The registered manager had produced interim training questions for staff... this allowed for management to identify any possible gaps in staff knowledge during this time.
The registered manager had been pro-active in sourcing all the support necessary... produced interim training questions... interim supervision form.
Some agency staff cover shifts and they also work in other care homes, so there could be infection risks from them.
Agency staff were also used by the service who may work in other healthcare settings. The registered manager had minimised the risk of cross contamination... Some staff working at the home also worked in other healthcare settings.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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