Last updated: 10 February 2026
"Supportive management, effective training, and a proactive safety culture, although no details on staff retention or low agency use."
The service had a proactive and positive culture of safety, based on openness and honesty. Lessons were learnt to continually identify and embed good practice. The registered manager investigated incidents.
Staff felt supported to give feedback and were treated equally, free from bullying or harassment... All staff members stated they felt they were treated equally.
People were supported by enough qualified, skilled and experienced staff... People told us they were supported by enough staff to meet their needs in a timely way. They did not notice any changes in staff numbers throughout the week or the weekend.
People were supported by staff who completed training specific to those they supported. This included dementia training and learning disability and autistic spectrum awareness... who received effective support, supervision and development.
Everyone we spoke with including people, relatives, and staff found the management team to be open, receptive and supportive. One staff member told us they felt very well supported by the provider.
Not covered in recent targeted inspection report.
Staff numbers stay steady and meet needs on time but no details on staff sticking around long-term or low agency use.
People told us they were supported by enough staff to meet their needs in a timely way. They did not notice any changes in staff numbers throughout the week or the weekend and their needs were promptly met when they requested support.
AI Generated
Last inspected: June 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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