Last updated: 10 February 2026
"Positive culture where staff support each other and enough staff with the right skills, but no permanent manager and low safeguarding training hold it back."
There was a lack of evidence to minimise and address fire risks, the provider was in breach of regulation 12.
There was a positive and open culture at the service. Staff shared comments such as, 'The staff team are fantastic, we all help each other out'
The home manager ensured there were enough staff, with the right training and skills, to meet people's needs.
The training matrix showed low uptake in safeguard training and in other topics.
The service did not have a registered manager in place.
No permanent manager in place, so leadership and oversight are weak.
The service did not have a registered manager in place.
Training levels are low with gaps in key areas like safeguarding.
The training matrix showed low uptake in safeguard training and in other topics.
Staff go months without supervision meetings.
Some staff had told us they didn't have much supervision in the last 12 months. Supervisions had not been carried out in line with the providers policy.
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp