Working at Evergreen Court
Saltersgill Avenue, Middlesbrough, TS4 3LD
Operated by Hornby Healthcare Limited
17 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Well-managed safety risks and a supportive approachable manager create a person-centred culture, although COVID staff pressures and standard training are drawbacks."
Safety & Risk
8/10
✓
Risks were well managed. Staff understood potential risks and how to mitigate them. The provider learned from accidents and incidents. (Per 2020 comprehensive inspection)
Staff Culture
7/10
✓
There was a person-centred culture at the home. People, family members and staff told us the registered manager was approachable and supportive. (Per 2020 comprehensive inspection)
Staffing Levels
6/10
✓
There were enough staff on duty to meet the needs of people. (Per 2020 comprehensive inspection)
Training & Dev
6/10
✓
They received regular supervisions, an annual appraisal, a comprehensive induction and relevant training for their role. (Per 2020 comprehensive inspection)
Management
7/10
✓
People, family members and staff told us the registered manager was approachable and supportive. (Per 2020 comprehensive inspection)
Programmes
6/10
✓
Regular person-centred activities took place. People had good links with the local community. These included visits to a local community centre and regular visits from school and nursery children. (Per 2020 comprehensive inspection)
Points to consider
Staff numbers meet people's needs but COVID caused staff pressures they had to manage.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. (2022 inspection)
Only standard training, inductions and supervisions with no specialist courses or qualifications.
They received regular supervisions, an annual appraisal, a comprehensive induction and relevant training for their role. (Per 2020 comprehensive inspection)
Regular activities like community outings and school visits but no dedicated coordinator or special programmes.
Regular person-centred activities took place... visits to a local community centre and regular visits from school and nursery children. (Per 2020 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews