Working at Evergreen
119 Wake Green Road, Birmingham, B13 9UT
Operated by Accomplish Group Limited
8 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive and approachable management with staff feeling valued and good specialist training, although activities lack a dedicated coordinator and staffing is just adequate."
Safety & Risk
7/10
✓
Risks associated with people's care and support were well assessed... Systems to manage medicines were organised and ensured safe... The registered manager had a system in place to monitor incidents and accidents.
Staff Culture
7/10
✓
Staff told us that they felt supported in their role and could speak to the management team if they had any concerns. One staff member told us, '[name of registered manager] is supportive, approachable and listens.'
Staffing Levels
6/10
✓
We observed that the service was adequately staffed which ensured staff provided a person-centred approach to care delivery. Recruitment at the service was safe with appropriate pre-employment checks in place.
Training & Dev
7/10
✓
Specialist training was provided to enable staff to meet the individual needs of people using the service. New staff received an induction... Care Certificate.
Management
7/10
✓
People, their relatives, staff and health professionals told us the registered manager was approachable and the service was well led. One relative said, '[name of registered manager] is fantastic...' Staff: '[name of registered manager] is supportive, approachable and listens.'
Programmes
5/10
!
People's individual goals and outcomes were recorded... For example, attending music therapy and colleges. On the day... different people had been out to clubs... and shopping.
Points to consider
No dedicated activities coordinator or specialist programmes, just some outings and music therapy, so the role involves mostly routine personal care.
People's individual goals... attending music therapy and colleges... out to clubs... shopping.
Staffing is adequate but nothing special, with no details on staff turnover or agency use.
We observed that the service was adequately staffed... Recruitment at the service was safe with appropriate pre-employment checks.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews