Last updated: 9 February 2026
"Staff feel well supported in a well-managed service with enough on shift, but missing training on autistic people and learning disabilities plus incomplete as-needed medicines records need attention."
Records to show when people had received medicines for use as required did not contain the necessary detail to minimise any risk. The registered manager addressed this at the inspection."
Staff had received relevant training and told us they were well supported and enjoyed working at Eventide."
There were enough staff to support people and meet their individual needs. People told us staff were quick to respond if they used their call bell or asked for support."
Since July 2022, all providers have been required to provide training on supporting autistic people and people with a learning disability. This training was not in place at the time of the inspection."
Staff consistently told us the service was well managed. Comments included, "It is better organised now. [Registered manager] has been a breath of fresh air."
Per 2018 comprehensive inspection: People were able to take part in a range of group and individual activities... jigsaws, board games, craft work and visits by external entertainers."
As-needed painkiller records missed times, reasons, and effects, risking wrong doses even though fixed on the spot.
Staff did not consistently record at what time PRN medicines were administered; this meant there was a risk of administering doses without leaving the recommended gap. There was no information about the reason for administering PRN's or whether they had been effective."
No training on supporting autistic people or those with learning disabilities, even though it's required.
Since July 2022, all providers have been required to provide training on supporting autistic people and people with a learning disability. This training was not in place at the time of the inspection."
Only basic group activities like games, crafts, and occasional kids visits, no dedicated coordinator or specialist programmes.
Local children visited the service regularly as part of a multi-generational project. This benefitted residents and the children and was thoroughly enjoyed by all involved."
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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