Working at Evelyn May House
Florence Way, Basildon, SS16 6AJ
Operated by Runwood Homes Limited
59 bedsResidential homes
Workplace Score
4.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.3/10
Key Finding
"Supportive culture and improving training, but an unregistered manager, safety risks and lack of activities hold it back."
Safety & Risk
3/10
✕
Care documentation did not always contain all the information staff needed to manage risks. Where information was in care documentation this was not always followed.
Staff Culture
6/10
✓
One member of staff said, 'I have completed the care certificate, we have a good team and the manager is very supportive.'
Staffing Levels
5/10
!
There was enough staff available to support people who had been safely recruited. We received mixed feedback from people, relatives and staff with regards to staffing levels.
Training & Dev
5/10
!
Before the new manager started staff supervision and training had decreased, they have since implemented supervision with staff and scheduled staff appraisals. In addition, they had improved staff training statistics.
Management
2/10
✕
The service had a manager who was not yet registered with the Care Quality Commission.
Programmes
3/10
✕
Per 2019 comprehensive inspection: On the day of inspection we did find a lack of stimulation and engagement with people by staff and little opportunity for activities available.
Points to consider
No permanent manager in post, the current one is not registered yet.
The service had a manager who was not yet registered with the Care Quality Commission.
Some safety risks like falls and skin care not handled properly, with poor recording and care plans not followed.
we found where one person was at high risk of falls part of their fall's prevention was to wear appropriate footwear and use a walking aid. We observed staff to support the person to walk in socks on a laminate floor without their walking aid.
Little activities or engagement, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: On the day of inspection we did find a lack of stimulation and engagement with people by staff and little opportunity for activities available.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews