Working at Eve House
58A Albert Street, Brierley Hill, DY5 4HW
Operated by Alphonsus Services Limited
5 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Great leadership and supportive culture with strong safety practices, but bank staff cover shifts and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, and making sure infection outbreaks can be effectively prevented or managed. (per 2021 IPC inspection)
Staff Culture
7/10
✓
Staff felt confident approaching the registered manager and felt supported in their roles. 'You can talk to her about anything you need and I can trust her.' (per 2018 comprehensive inspection)
Staffing Levels
5/10
!
We saw that there was enough staff on duty to meet people's needs. The deputy manager told us that bank staff were used to cover training, annual leave and absence. (per 2018 comprehensive inspection)
Training & Dev
6/10
✓
Staff files contained evidence of training, including the completion of the Care Certificate for new starters and completion rates were high. 'I can't think of any training I don't get.' (per 2018 comprehensive inspection)
Management
7/10
✓
The registered manager promoted a positive and professional culture. Staff felt confident approaching the registered manager and felt supported in their roles. 'The manager is great – she likes to get involved.' (per 2018 comprehensive inspection)
Programmes
5/10
!
People had lots of opportunities to access the local and wider community. The provider had created day care packs which recorded activities and days out... range of day visits had taken place. (per 2018 comprehensive inspection)
Points to consider
Staffing is adequate but nothing special, with some bank workers covering shifts.
bank staff were used to cover training, annual leave and absence. (per 2018 comprehensive inspection)
No dedicated activities coordinator or specialist programmes, just staff-organised outings and trips.
People had lots of opportunities to access the local and wider community... range of day visits had taken place. (per 2018 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews