Working at Estoril
Wonston Road, Southminster, CM0 7FE
Operated by Zero Three Care Homes LLP
5 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by approachable managers, good training and a stable team, but basic activities and heavy workloads hold it back."
Safety & Risk
7/10
✓
Staff knew how to keep people safe and protect them from safeguarding concerns... systems in place to investigate and report safeguarding concerns. Medicines were managed and administered safely... Regular audits were completed.
Staff Culture
7/10
✓
Staff felt very supported by the registered manager and deputy manager, and said they felt they had a good team. Staff were recognised with employee 'Hero' awards.
Staffing Levels
6/10
✓
People were supported by sufficient numbers of staff. The registered manager told us they always worked above the levels required... There was a consistent staff team who knew people well.
Training & Dev
7/10
✓
Staff told us they had been supported to achieve nationally recognised training certificates. The provider invested in face to face training days... New staff had a full induction which included completing the Care Certificate.
Management
7/10
✓
Staff felt very supported by the registered manager and deputy manager... One member of staff said, 'I feel really well supported working here, the manager is always around and approachable.'
Programmes
5/10
!
People were supported to take part in activities they enjoyed. People accessed the community every day to take part in activities such as bowling, shopping, walks and sports activities... cooking, drawing and playing games.
Points to consider
Staff numbers meet needs with a consistent team, but no comments from staff about easy workloads or time for unhurried care.
People were supported by sufficient numbers of staff. The registered manager told us they always worked above the levels required to support people. There was a consistent staff team who knew people well.
Just basic outings like shopping, walks, bowling and home hobbies like cooking and games, no activities coordinator or specialist programmes.
People accessed the community every day to take part in activities such as bowling, shopping, walks and sports activities. Staff told us people had varied interests including cooking, drawing and playing games when they were not going out into the community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews