Working at Eston Lodge Care Home
Normanby Road, Middlesbrough, TS6 9AE
Operated by Teesside Healthcare Limited
49 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Staff praise the supportive manager and positive culture, but lack of activities and gaps in staff background checks hold it back."
Safety & Risk
6/10
✓
Medicines and treatments were safe... However, further work was needed to ensure records for medicines administered by a patch... more detail was required so staff knew which to use first.
Staff Culture
7/10
✓
The regional manager and registered manager had worked to create a proactive and positive culture of safety, based on openness and honesty.
Staffing Levels
5/10
!
There were enough staff, who were appropriately deployed to make sure people’s needs were met. However, we identified some shortfalls in the recording of Disclosure and Barring Service (DBS) checks.
Training & Dev
5/10
!
The registered manager made sure staff received support, supervision and development opportunities.
Management
7/10
✓
Staff were positive about the registered manager and comments included, “There’s an open-door approach,” and “The manager is the best one we’ve had! They are very supportive and always available.”
Programmes
2/10
✕
No activities, engagement or creative approaches mentioned; report describes only routine personal care, risk management, care planning and medicines.
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care like washing, dressing, meals and medication.
No mention of activities, engagement programmes, creative approaches, coordinator or distinctive programmes in the report.
Staffing levels are adequate but there were gaps in recording new staff's criminal background checks.
we identified some shortfalls in the recording of Disclosure and Barring Service (DBS) checks.
Only standard support, supervision and development mentioned, no specialist training or funded qualifications.
staff received support, supervision and development opportunities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews