Working at Esther Care Home

Just basic training on safeguarding and medicines, no specialist courses or extra development for staff.

Staff had training on how to recognise and report abuse... training in medicine management and competency checks

Only simple outings like walks and shops, no activities coordinator or varied creative programmes to make days more interesting.

one-to-one support for people to take part in activities and community visits. We observed people were going out with staff... for walks or to visit the local shops