Working at Essington Manor Care Home

Risks to people's health and wellbeing was assessed, managed and regularly reviewed. Medicines were managed in a safe way. Lessons were learnt from when things went wrong and actions taken to reduce the risk.

Staff felt supported and listened to by the registered manager. They had the opportunity to raise concerns by attending team meetings and individual supervisions.

There were enough staff available for people and they did not have to wait for support. People, relatives and staff confirmed there were enough staff in the home.

Staff received an induction and training that helped them support people. Staff continued to receive training.

The registered manager was approachable and there were systems in place which encouraged people to give their feedback. Staff felt supported and listened to by the registered manager.

There were two activities coordinators in post. During the morning of our inspection we saw various activities were taking place, including a music session and an exercise activity.