Working at Essex Care Consortium - Plume Avenue

The provider had processes in place to protect people from abuse. Staff told us about the different kinds of abuse and the steps they would take if they suspected or identified a person was being abused.

Staff told us they felt fully supported by the management team and said they were approachable and always supportive.

Staffing levels were appropriate to meet the needs of people using the service. The staff member spoken with said they felt there were enough staff on duty to keep people safe.

Staff told us they had regular supervision meetings with the manager to support their development.

People were enabled to follow a variety of interests and activities as independently as possible. On the day of inspection one person was at the main site another person was working at their voluntary job and two other people had gone to play badminton.