Last updated: 10 February 2026
"Staff feel like a family with low turnover, strong management support, and robust safety, although lacking a dedicated activities coordinator."
2021 IPC inspection: Assured on all points including safe PPE use, regular testing, robust cleaning of high-touch areas, safe admissions, and outbreak contingency plan.
Per 2018 comprehensive inspection: Staff described it as 'like a family here', highly motivated and dedicated, many return after leaving as 'they miss it too much'.
Per 2018 comprehensive inspection: Low turnover of staff, sufficient numbers so not rushed with time to chat, sickness covered internally by existing staff or management.
Per 2018 comprehensive inspection: Staff received variety of training including specialist topics like behaviours that challenge and diabetes, with structured induction, refreshers, and regular supervision.
Per 2018 comprehensive inspection: Staff felt fully supported and valued by the registered manager; relatives praised the manager as 'an excellent example' who works care shifts alongside staff.
Per 2018 comprehensive inspection: Wide range of community activities supported such as drama club, horse riding, swimming, yoga, parties, and local meals.
No dedicated activities coordinator or named specialist programmes, so the role mixes routine care with supporting community outings.
Per 2018 comprehensive inspection: People had access to a wide range of activities within the service and in the local community; no coordinator or named programmes mentioned.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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