Working at Eskdale House
Swan Street, Carlisle, CA6 5UZ
Operated by Cumberland Council
21 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel valued in an open culture with supportive leadership and good training, but a lack of activities coordinator means mostly routine personal care."
Safety & Risk
6/10
✓
Medicines were managed safely with an electronic system. The provider had a proactive and positive culture of safety, based on openness and honesty.
Staff Culture
7/10
✓
Staff felt able to share ideas and said they felt listened to. There was an open culture which promoted inclusivity, reflection and learning.
Staffing Levels
5/10
!
People and relatives said they felt safe and there were enough staff.
Training & Dev
6/10
✓
The training offer was comprehensive and included refresher training. Staff received supervision meetings and appraisals in line with the providers policy.
Management
6/10
✓
Staff understood their roles and responsibilities and felt there was positive teamwork and good support and understanding from the leadership team.
Programmes
3/10
✕
Links with local community groups were being established including the school, Church and the local Brownie’s group. Work was ongoing in relation to how to promote and celebrate cultural events.
Points to consider
No activities coordinator or regular creative programmes, so the job is mostly routine personal care like washing and dressing.
No mention of dedicated activities coordinator, pet therapy, gardening or structured engagement programmes.
Staffing is adequate but nothing special, with no details on agency use or long team retention.
People and relatives said there were enough staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews