Last updated: 9 February 2026
"Strong leadership, consistent staffing and supportive team culture, although training and activities lack specialist or innovative approaches."
People were kept safe from avoidable harm... Risks... well managed... lessons learnt when things went wrong... Medicines were managed safely... concerns... appropriately investigated.
Staff told us they felt supported and valued by the management team... Staff spoke positively about how they worked well together... we observed good teamwork.
There were enough safely recruited staff... established staff team... need to use agency staff had decreased recently. 'We have consistent staffing now and there is enough staff. We have time to talk to people.'
Staff received the relevant training and support... New staff undertook a detailed... induction... The Care Certificate... Regular supervisions gave staff the opportunity to discuss training and practice.
The registered manager provided clear direction and positive leadership. People, relatives and staff spoke positively about the management... praised the communication they received from the management team.
There were a wide range of activities and events which were tailored to people's needs... regular trips out... cultural events such as Burns night and Chinese New Year, competitions such as designing Christmas cards.
Only standard training like inductions, the Care Certificate and supervisions, no specialist courses or funded qualifications.
New staff undertook a detailed and well planned out induction from the provider which included The Care Certificate... Regular supervisions gave staff the opportunity to discuss training and practice.
Regular activities like trips, music and cultural events, but no specialist programmes or innovative approaches that stand out.
wide range of activities and events which were tailored... regular trips out into the community... celebrate a wide variety of cultural events... competitions such as designing Christmas cards and cake baking.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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