Last updated: 10 February 2026
"Staff feel supported with strong teamwork and training opportunities, but agency staff cover gaps and activities lack innovation."
All risks to people had been assessed and clear guidance written in care records for staff to follow. People had their medicines safely administered. While we did find there had been some minor errors, these had not resulted in anyone coming to harm.
Staff told us they felt very supported by the management team and were appreciative of the opportunities given to them to further their careers. They spoke positively of the teamwork.
There were enough staff on duty to meet people's needs. The registered manager was in the process of employing new staff. Where there were gaps, they utilised agency staff.
The registered manager offered a variety of career pathways and opportunities to develop staff skills and knowledge. Staff received regular supervision.
People and relatives told us the service was well-run with an approachable registered manager and staff team.
The staff team had organised a variety of events that people could access if they chose to. This included things like worship, beauty treatments, local singers/entertainers coming into the home, games and quizzes, animals coming to visit people.
They use agency staff to cover gaps while hiring more permanent workers.
The registered manager was in the process of employing new staff. Where there were gaps, they utilised agency staff to ensure there were enough staff on shift.
Activities are varied with a coordinator, but no specialist or innovative programmes mentioned.
The staff team had organised a variety of events... worship, beauty treatments, local singers/entertainers... games and quizzes, animals coming to visit people.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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