Last updated: 9 February 2026
"Supportive management and positive culture where staff feel valued, but basic training and staffing vacancies hold it back."
Staff had a good understanding of abuse and safeguarding; people received medicines safely; incidents reviewed to ensure lessons learnt; minor documentation issues addressed immediately.
The registered manager promoted a positive, open culture; staff spoke highly about the registered manager, worked well as a team, were well supported and valued.
There were enough staff available to ensure the safety of people; there were some vacancies and the registered manager was pro-actively seeking to fill these.
Per 2019 comprehensive inspection: The registered manager kept training records up to date which showed staff had received training in areas such as moving and handling and infection control; staff received regular supervision.
The management team were visible in the service and worked alongside staff as needed; staff spoke highly about the registered manager and felt well supported and valued.
Per 2019 comprehensive inspection: Considerable improvements in meaningful activity opportunities with activity coordinator providing full diverse programme including exercise classes, reptiles sessions, pub lunch club and individual activities.
Only standard training like moving people safely and fighting infections, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: staff had received training in areas such as moving and handling and infection control.
Staffing levels are enough to meet needs but some vacancies mean it is not fully stable yet.
There were some vacancies at the service and the registered manager was pro-actively seeking to fill these vacancies.
Activities programme has variety with a coordinator but no specialist therapeutic approaches or innovative partnerships.
Per 2019 comprehensive inspection: very full and diverse activities programme was put on display... exercise classes, 'reptiles and crawly things' session, pub lunch club.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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