Last updated: 9 February 2026
"Stable staffing and positive culture where staff feel valued, but no registered manager in post is a major drawback."
Accidents and incidents were recorded, and lessons learnt to prevent re-occurrences. Staff took appropriate action following accidents and incidents to ensure people were safe.
Staff were positive about their roles and felt valued for the work they did.
There were enough staff to keep people safe. People received care and support in an unrushed personalised way. Rota's confirmed staffing levels were stable, and the skill mix appropriate.
Per 2018 comprehensive inspection: Staff had received relevant training and were supported to develop their knowledge and professional practice through regular supervision and yearly appraisals.
At the time of our inspection there was no registered manager in post.
Per 2018 comprehensive inspection: A range of activities were provided by external entertainers and a cooking club, a gardening club and games were provided by staff at Eridge House.
No permanent manager in post, just two managers in the process of registering with the regulator.
At the time of our inspection there was no registered manager in post. There were two managers in post at time of our inspection, who were in the process of registering with the CQC.
Only basic activities like bingo, cooking club and singers, no dedicated activities coordinator to make the role more varied and fulfilling.
Per 2018 comprehensive inspection: A range of activities were provided including bingo, exercise classes, singers, cooking and film afternoons.
Only standard training like induction and supervision, no specialist courses or funded qualifications for career development.
Per 2018 comprehensive inspection: New staff completed induction training... all staff were encouraged to work towards health and social care qualifications... regular supervision was provided.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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