Last updated: 9 February 2026
"Strong safety practices and innovative activities, but basic training and unclear staff retention hold it back."
2020 inspection: Robust procedures including staff changing clothes and shoes on entry, dedicated PPE areas for district nurses, redesigned breaks for social distancing, communication guides for masked staff, and safe admission/quarantine policies; assured on all infection prevention aspects.
Per 2018 comprehensive inspection: Staff told us they were able to contribute to the way the home ran through staff meetings, supervisions and daily handovers. They told us they felt supported by the manager and management team.
Per 2018 comprehensive inspection: 'The service had sufficient staffing levels in place to provide support people required... care and support was provided in a relaxed and timely manner.'
Per 2018 comprehensive inspection: 'All staff had achieved or were working towards national care qualifications. In addition, staff completed the services mandatory training including health and safety, nutrition and hydration awareness, moving and handling people and safeguarding adults.'
Per 2018 comprehensive inspection: 'The manager is great. I find her very approachable.' Staff told us they felt supported by the manager and management team.
Per 2018 comprehensive inspection: 'The service employed an activities coordinator who provided a wide range of interesting and innovative activities to keep people stimulated and entertained... recently purchased a mini bus to take people on organised outings.'
Staff numbers are enough for relaxed care, but no details on low agency use or staff sticking around long-term.
Per 2018 comprehensive inspection: 'The service had sufficient staffing levels in place to provide support people required... care and support was provided in a relaxed and timely manner.'
Training covers the basics and some care qualifications, but nothing specialist or extra development.
Per 2018 comprehensive inspection: 'All staff had achieved or were working towards national care qualifications. In addition, staff completed the services mandatory training including health and safety, nutrition and hydration awareness, moving and handling people and safeguarding adults.'
Staff feel supported overall, but no strong comments on great teamwork or feeling really valued.
Per 2018 comprehensive inspection: 'Staff told us they were able to contribute... through staff meetings, supervisions and daily handovers. They told us they felt supported by the manager and management team.'
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp