Working at Eretz
Ravenswood Village, Crowthorne, RG45 6BQ
Operated by Norwood
10 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"A stable experienced staff team and strong safety record, but the new manager splits time with another home and night cover is occasionally short."
Safety & Risk
8/10
✓
Staff continued to receive training which included safeguarding adults... There had been no safeguarding issues in the previous 12 months... no medicine administration errors reported in the previous 12 months.
Staff Culture
7/10
✓
Staff told us they felt included in decisions and they were confident that their ideas and suggestions would be considered by the new manager.
Staffing Levels
7/10
✓
The service benefited from a stable and experienced staff team. The service rarely used agency staff but always tried to use workers who knew and were known to the people using the service.
Training & Dev
7/10
✓
A mandatory set of training topics and specific training was provided and regularly up-dated... staff received additional training in specialist areas, such as epilepsy and autism if required.
Management
6/10
✓
The manager, whilst new to the service, was well regarded and staff described him as approachable and responsive.
Programmes
6/10
✓
The service continued to provide people with an activities programme which responded to their abilities, preferences, choices, moods and well-being.
Points to consider
No permanent manager yet, current one is new and splitting time with another home nearby.
The previous registered manager left the service at the end of August 2018. There is a manager running the service who is in the process of registration... he would split his time between the two services which were located very near to each other.
Night cover is mostly adequate but can occasionally be short if the scheduled sleep-in person cancels.
There was adequate night cover but this could occasionally become problematic when the scheduled sleep in person for the adjacent flat cancelled.
No specialist activities programmes or coordinator mentioned, just a general range of activities.
The service continued to provide people with an activities programme which responded to their abilities, preferences, choices, moods and well-being.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews